Van Westendorp method

The Van Westendorp method is a technique developed by the economist Peter van Westendorp to measure price willingness and price sensitivity.

The measurement is carried out within the framework of customer surveys as a further development of the direct price enquiry. The following four questions are asked:

  • At what price would you consider the offer to be too cheap because you have reasonable doubts, for example about the quality (too cheap)?
  • Up to what price would you consider the advertised as acceptable / a good deal (cheap)?
  • At what price would you consider the offer to be expensive but still consider buying (expensive)?
  • At what price would you stop buying the offer because you consider it too expensive (too expensive)?

By evaluating the results of the answers, an upper and a lower price limit can be determined for optimal pricing.

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